TERMS OF USE AND CONDITIONS FOR THE PROVISION OF SERVICES

BUVNIEKS.COM

SIA ITBUX, registration No. 40203573889, legal address: Rīga, Jersikas iela 37 - 22, LV-1003, hereinafter referred to as the Platform Operator or Buvnieks.com, provides the content available on the website www.buvnieks.com and provides services in accordance with the Terms of Use and Conditions for the Provision of Services set out below.

1. General provisions

1.1. These Terms of Use (hereinafter - the Terms) determine the procedure according to which the Platform Operator provides services and Users use the Buvnieks.com platform.

1.2. If the User purchases paid services through the website (for example, an annual subscription fee, banner placement, etc.), such mutual agreement shall be considered a Distance Contract and shall be subject to the laws and regulations of the Republic of Latvia governing distance contracts, including, but not limited to, the Consumer Rights Protection Law of the Republic of Latvia and the Cabinet of Ministers regulations of the Republic of Latvia concerning distance contracts.

1.3. Buvnieks.com is an informational platform that enables users to publish requests and receive offers from service providers. The platform operates as an intermediary environment for the exchange of information between users and service providers.

1.4. The Platform Operator does not in any way participate in the conclusion of transactions, contracts, or agreements between users and service providers. The Platform Operator does not participate in price setting, agreeing on deadlines for the performance of works, assessing the quality of works, providing warranties, organising payment, or discussing or fulfilling any other cooperation conditions between the parties.

1.5. All obligations, duties, risks, and liability for cooperation arising between a user and a service provider are the responsibility of the respective parties. The User independently assesses the suitability and reliability of the service provider and the compliance of the offer with the User’s needs.

1.6. By using the platform, the User confirms that the User understands and agrees that Buvnieks.com is not a party to any transaction between a user and a service provider, but only provides a technical environment for publishing requests and initiating communication.

2. Paid services available on the platform

2.1. Buvnieks.com offers the following paid services (hereinafter - the Services):

a) Annual subscription fee - a one-time payment that grants the service provider access to the platform functionality for 12 months from the moment of payment. The Service is activated immediately after successful receipt of payment.

b) Banner placement - publication of advertising banners on the platform for a specified time period (12 months) in accordance with the selected banner format and placement. The banner is placed immediately after payment and approval of the materials.

c) Other additional services - additional services that may be offered in the future and whose description and price will be indicated on the website before their purchase.

2.2. The prices and specifications of the Services are indicated on the website next to the respective Service.

2.3. To purchase a Service, the User must select the desired Service, complete the required fields, and make payment. The total cost of the order is displayed on the screen before payment confirmation.

3. Payment terms

3.1. The settlement currency on the website is euro (EUR).

3.2. Payment for the Services may be made by choosing the following payment methods provided by the payment platform makecommerce.lv, Maksekeskus AS:

Latvian online banking payments: Swedbank, SEB, Citadele, and Luminor

Visa/Mastercard card payments

When using the online banking payment method, confirm the order and click the button "Return to merchant".

3.3. Personal data required for making payments is transferred to the licensed payment institution Maksekeskus AS.

3.4. The contract for the provision of the Service enters into force upon successful receipt of payment in the Platform Operator’s bank account. The Service is activated immediately after payment confirmation.

3.5. If for any reason it will not be possible to provide the Service, the User will be informed and the amount paid will be refunded as soon as possible, but no later than within 14 days after receipt of the notice.

4. Terms for the provision of services

4.1. The Services are available throughout the territory of the Republic of Latvia and in other countries from which the platform can be accessed.

4.2. The Service is activated immediately after successful receipt of payment, unless otherwise stated in the description of the specific Service.

4.3. The annual subscription Service is valid for 12 months from the moment of activation. The banner placement Service is valid according to the selected Service period.

4.4. The Platform Operator reserves the right to carry out technical maintenance work during which the platform may be temporarily unavailable. Users are informed in advance of planned interruptions.

5. Right of withdrawal

5.1. All paid services offered by Buvnieks.com are digital services whose provision begins immediately after successful receipt of payment.

5.2. In accordance with Directive 2011/83/EU of the European Parliament and of the Council (Article 16(a) and (m)) and the Consumer Rights Protection Law of the Republic of Latvia, the right of withdrawal does not apply in the following cases:

a) Annual subscription Service: the provision of the subscription Service begins immediately after payment - the User is granted access to the platform functionality. Since the performance of the Service has begun with the User’s prior express consent and the User has confirmed that by doing so the User loses the right of withdrawal, the right of withdrawal does not apply.

b) Banner placement Service: if the banner has been placed on the platform, the Service has been started and/or fully provided. Since the performance of the Service has begun with the User’s prior express consent and the User has confirmed that by doing so the User loses the right of withdrawal, the right of withdrawal does not apply.

5.3. Before making payment, the User is clearly informed that:

a) the provision of the Service begins immediately after payment confirmation;

b) by consenting to the immediate performance of the Service, the User loses the 14-day right of withdrawal provided for in the Consumer Rights Protection Law and EU Directive 2011/83/EU.

5.4. Before making payment, the User must give clear consent to the immediate commencement of the Service and confirm understanding of the loss of the right of withdrawal. This consent is obtained when the User ticks the relevant checkbox before confirming payment with the following or equivalent text:

"I agree that the provision of the Service begins immediately after payment is made, and I confirm that by doing so I lose the 14-day right of withdrawal."

5.5. After successful payment, the User receives confirmation at the indicated email address, which includes information about the purchased Service, its activation date, as well as confirmation of the User’s consent to the immediate commencement of the Service and the loss of the right of withdrawal.

5.6. The right of withdrawal does not apply if the User is a legal entity.

5.7. If the User has not given clear consent in accordance with Clause 5.4 and the provision of the Service has not been started, the User has the right to withdraw from the Service within 14 calendar days from the moment of conclusion of the contract by sending a withdrawal notice to the email address: buvnieks@buvnieks.com. In such case, the Platform Operator refunds the payments received no later than within 14 days.

6. Content protection and copyright

6.1. The full content of the Buvnieks.com website, including texts, images, and other audiovisual materials and presentations, is copyrighted by the Platform Operator. All rights are reserved.

6.2. Copying, distributing, or storing the content or parts thereof is prohibited without the Platform Operator’s prior written consent, except where this is done for personal use.

6.3. The information provided on the website may not be altered without the Platform Operator’s written consent. Under no circumstances may the content be used in a manner that harms the reputation of the Platform Operator.

6.4. The Platform Operator’s logo, trademarks, and product names are the property of the Platform Operator.

7. Limitations of liability

7.1. The website content is displayed as is. To the extent permitted by applicable law, the Platform Operator disclaims all direct or indirect warranties relating to the accuracy, completeness, and reliability of the content on the website.

7.2. The Platform Operator does not guarantee that the website or server is free from computer viruses or other harmful components.

7.3. The Platform Operator is not responsible for materials linked to from the website. When moving to a third-party website, the User must read and agree to the terms of the respective website before using it.

7.4. Under no circumstances shall the Platform Operator be liable for any losses, including direct, indirect, incidental, consequential, or special losses related to the use of the website or the use of information, malfunctions, errors, interruptions, or delays in data transmission.

7.5. The Platform Operator assumes no liability for transactions, fulfilment of agreements, payment, service quality, meeting deadlines, warranties, losses, or disputes that may arise between a user and a service provider.

7.6. Buvnieks.com does not charge any commission fees from transactions between users and service providers. All mutual settlements take place directly between the transaction parties.

7.7. The Platform Operator is not liable for delay in the performance of obligations or non-performance caused by circumstances and obstacles beyond the reasonable control of the Platform Operator (force majeure).

7.8. The Platform Operator reserves the right at any time to make changes to the website, its content, or the range of services, as well as to block access to the website without prior notice.

8. Consumer rights regarding a service not conforming to the contract

8.1. The Platform Operator is responsible for any non-conformity of the service provided to the User with the contract terms or for defects that arise during the provision of the service.

8.2. The User must inform the Platform Operator of the non-conformity of the service immediately, within 2 months after detecting it, by submitting a written complaint to the email address: buvnieks@buvnieks.com.

8.3. If the provided service has defects for which the Platform Operator is responsible, the User has the right to request that the defects of the service be remedied without additional charge.

8.4. If the defects of the service cannot be remedied, the Platform Operator refunds to the User all payments received or a proportionate part thereof. The Platform Operator provides a written response to the User’s complaint within 15 days.

9. Processing of the User’s personal data

9.1. The Platform Operator processes only those personal data that the User has entered when registering on the website or ordering services, for example: given name, surname, email address, telephone number, etc.

9.2. The Platform Operator may transfer personal data to the payment processing service provider (Maksekeskus AS) in order to ensure payment execution.

9.3. If the User has expressly consented to receiving marketing communications, the Platform Operator may from time to time send information about services and offers. The User has the option to unsubscribe from marketing communications by notifying this by writing to the email address: buvnieks@buvnieks.com.

10. Dispute resolution procedure

10.1. In matters not provided for in these Terms, the User and the Platform Operator undertake to comply with the laws and regulations in force in the Republic of Latvia.

10.2. The Parties resolve all disputes that arise by mutual negotiations or correspondence. If a dispute cannot be resolved through negotiations, the Parties resolve the dispute in a court of the Republic of Latvia in accordance with the laws and regulations of the Republic of Latvia.

10.3. Disputes between the User (consumer) and the Platform Operator may be submitted for resolution to the Consumer Rights Protection Centre or to a court of the Republic of Latvia.

10.4. The User also has the right to apply to European Union dispute resolution bodies by using the European Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr.

11. Final provisions

11.1. The Platform Operator reserves the right to make changes to these Terms. Users are informed of changes by publication of the current version of the Terms on the website.

11.2. By continuing to use the website after changes to the Terms, the User agrees to the updated Terms.

11.3. These Terms are valid from 04.05.2026.